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California Consumer Privacy Act (“CCPA”)

What is the California Consumer Privacy Act (“CCPA”)? 

The California Consumer Privacy Act of 2018 (“CCPA”) is a California law that gives California consumers the rights to learn about and control certain aspects of how a business handles the personal information that a business collects about them. 

What information may a consumer request?

‍ A consumer may request:

(1) the categories of personal information the business has collected about them;

(2) the sources from which the personal information is collected;

(3) the business or commercial purpose for collecting personal information;

(4) the categories of third parties with whom the business shares the personal information; and

(5) the specific pieces of personal information it has collected about that consumer.

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Note, Touchpoint does not sell consumer personal information.

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What information may a consumer request?

Upon receipt of a verifiable consumer request, Touchpoint will promptly take steps to disclose and deliver, free of charge to the consumer, the personal information. Touchpoint will endeavor to provide the information within 45 days of the request.

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Does the consumer have a right to request to delete the personal information?

A consumer may request that Touchpoint delete the consumer’s information. Touchpoint will delete this information upon request unless the request to delete falls within one of the exceptions listed in CCPA 1798.105. (d).

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Does the consumer have a right to request to delete the personal information?

A consumer may

1)fill out our online form: Data Subject Access Request System

2) log into their app or web portal.  Navigate to profile (3 bars  > profile), then scroll to bottom and tap “Delete my account”

3) Or call a toll-free number 1 (800) 992-9540 to request personal information as described in the CCPA.

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