The highest digital engagement in the industry.

We meet customers at every touchpoint

First In Class Order Management, Payments, Loyalty, Safety and more.


customers served

$1 Billion+ processed

via non counter channels


in-store uptime SLA

Contact Us
263 California Ave
Palo Alto, California 94306

Telephone: 1 (800) 992-9540

We sweat the details at every customer touchpoint

We are e-commerce and high technology pioneers with a track record of success. We have worked for more than 7 years to build Touchpoint into a proven platform to remake commerce for the challenges and opportunities of this new world.

In a post 2020 world, restaurant chains must embrace true cloud and omni-channel everywhere, with an integrated customer experience that unifies customer touchpoints in a single, native solution.

Our background innovating in online commerce and enterprise networking allowed us to built our technology platform from the inside out.

Our cloud platform is an API-driven data and communication powerhouse, able to put the right data on the right screen across thousands of stores and millions of customer devices, and deliver the experiences customers crave and overcome traditional boundaries.

Our Beliefs

We believe that hospitality is about more than food or service; hospitality is about connection, and relationships with guests. And retail isn't about buying and selling, it's about relationships with customers and providing the ease, value, and accessibility they desire.

After years of building technology to improve brand performance and increase sales through better connections with customers, and after having served hundreds of millions of customers, we're happy to declare that the way people shop and order and transact is on the cusp of a revolution.  

We believe now is the time for Customer Experience (CX) revolution that is driven by data-augmented customer relationships. Where knowing who a customer is, and what they're likely to want come together with speed and accuracy of service, safe distance payments, and intuitive UI on a high performance, reliable platform to delight guests and thrill operators.

And we have built Touchpoint to lead this change.

Our Motivation

Touchpoint was born out of our desire to increase the brand's connection with the customer -- whether they’re seated at a high-end table service restaurant or whizzing though a drive thru.  Now we have added the ability to transact at safe distances - with Zero Contact - regardless of the setting.

We believe our technology should augment the essential qualities your staff already possess.  

Touchpoint amplifies the already great culture of service you deliver day in and day out.

Why Now?
The world is changing faster than ever, and the Touchpoint platform is the key to bring your organization into the future.

We're proud of our 99.95% in store uptime SLA's and support issues that are 10X less frequent than industry norms. Our focus on customer experience and our capabilities around guest recognition, personalization and creating seamless experiences are second to none.

But as much as we love making technology, it’s our passion and values that drive us to improve every day, and we believe we can make a difference, together with you.  

Reach out to discuss your challenges, and let us help you grow to your brand's fullest potential.

Our Products


Fast to deploy

Works offline for days

Massive Modifier compatible

Easy to learn

Table Service POS

Table map overview

Customer profiles

Order by courses

Best bill splitting

Pizza POS

Caller ID Integration

Intelligent Driver management

Online store & DoorDash integration

Specials and variable topping prices

Online ordering

Works on any device

Live order tracker

Featured items

Recent orders

DoorDash integration

Full integration to Kitchen

Driver Management

Menu Management

Seamless workflow


Physical cards

Digital cards

Automated guest tracking

Balance management

ZeroContact Experience

Smart SMS

Digital Waitlist

Digital Menu

Contactless Pay at table

Pay via squawk box

Order and tell mobile number

Receive Smart SMS

Pay via own phone in car

Order paid once arrived at window

Line Busting

Unlimited Line buster per location

Contactless payments

NFC customer recognition

Record beating speed of order

Kitchen displays

Multiple Kitchen Displays

Interactive for best workflow

DoorDash and online integration

Waterproof and easy to clean

Marketing and CRM

Automated Marketing messages

SMS Flash offers

Customer clusters

Customer behavior engine

Dashboard & Employees

Real-time sales dashboard

Real-time hardware status

Visits, Frequency, channels

Employee management

and more