Touchpoint CLOUD
Bring your own Internet
Touchpoint PRO
Managed on-premise equipment for high availability
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Local Cloud with managed Security and Networking, VPN, 5Ghz Mesh WiFi + Available 4G. Available Arrow Metrics for brand-wide visibility of 100+ metrics including payments from $15/mo
OmniChannel Order Management
Online, POS and Guest orders sent to kitchen KDS or Printer, Order and Item level Discounts, Copuons, promotions Categories, Taxes, Menu with Items / Options / Modifiers, Add items to partial paid check,
Enterprise Menu management available
Enterprise Menu management available
Included
Included
Table Service Package
Table Map, Coursing, Bill Split, Transfer Tabs waitlist
First register: FREE
$29 ea additional
$20/ register
POS / Line busting Register
First register: FREE
$49 ea additional
$75/ register
Zero Contact TS
Contactless on premise Menu, Order and Pay, supports coursing and cashier / guest adding items to same ticket. Call in/Pickup order bill pay
Included
Included
Zero Contact QSR / Drive Through
Accelerate your drive though with SMS Contacltess Pay before pickup.
Included
Included
Kitchen Management System with KDS 2.0
Item routing, team working on items, tap to prep instructions, see guest allergies
First KDS: FREE
$35 unlimited
$35 / unlimited
Online Ordering
Acciccibility feathers , Desktop, web, responsive
Included
Included
Enterprise Menu Management and Reporting
Manage enterprise needs to a single point of truth
Available
$79
Available
$79
Developer API’s
Included
Included
Native Delivery
Mapping, Routing, Driver Dispatch
$49
$49
DoorDash Market & Door Dash Drive
Market includes DD menu management
$29
$29
Loyalty Program
Industry leading Stamps/Points based system with flexible earnings and spend. Guest Portal with Loyalty balance, Gift Card Balance, Order history, Contact everyone monthly with Balance and Offer Transactional SMS apply
Included
Included
Guest Personalization
See guest favorites, with 1 tap reorder on POS and online channel
Included
Included
A.I. Local Marketing
Guaranteed to return $300/month or 3X marketing spend in new sales
Included
Minimum spend $3/day
Included
Minimum spend $3/day
Guest Feedback
Included
Included
CRM and Guest Activity Reporting
Included
Included
Employee Management
Time and Attendance, Breaks, Payroll export Tip pool split
Included
Included
Employee Scheduling
Choose a partner like 7Shifts for easy employee scheduling
Integration
Open API Avail
Integration
Open API Avail
Inventory Management
Choose a partner like Compete! Inventory management
Integration
Open API Avail
Integration
Open API Avail
Accounting Integration
Quickbooks, Xero, Sage, or SAP through our partners
Integration
Open API Avail
Integration
Open API Avail
24/7 Support
Time and Attendance, Breaks, Payroll export Tip pool split
Community Boards, Email & Webinar Training
$49 M-F 9-6 Telephone and Chat
HQ Helpdesk Support or Direct L1, L2, L3
From $59
White Glove Services
Request “Restaurant-in-a-box” simple self install kit to roll out hundreds of stores in days, or choose Nationwide on-site installation and training,
Menu set up and consultation
Menu set up and consultation
Available
Available
Gift Cards
From 9¢ each, franchisee reconciliation available
$20
$20
Card Processing Rates
Card present rates listed. CNP and Keyed 3.5% + .15 Custom rates for high-volume
Small ticket QSR: 2.7+ 8¢
Table Service: 2.49+ 10¢
Direct or Gateway Integration
To most major processors
Touchpoint Cloud
Toast
Square
ShopKeep
Upserve
Clover
Setup Fee
$0
$499
$0
?
$1,700
?
Monthly Fee
$0
$75
$0-$299+
$69-$199
$59 - $359
starting at $39
Processcing Rates
$2.7%+8¢
2.49% + 15¢
2.6% + 10¢
2.5+10¢
$$59 - $359
3.5% + 5¢
Proprietary Hardware
No
Yes
Depends
No
Yes
Yes
Online Ordering
Free
Extra
Free
?
?
Free
Gift Card
$20
Extra
Free
?
?
?
Loyalty
Free
Extra
$45-$105
?
?
?
