Careers

Send your CV to Greg@touchpoint.io

Data Analyst/Scientist

In your role as a Data Analyst/Scientist, you will help develop experiments, analysis & reporting systems to improve our offer/rewards systems. You will also analyze large, diverse and unstructured data sets and provide actionable reports for Touchpoint and are various enterprise customers. Educating internal teams and external customers regarding our statistical approaches in our learning systems, and offer metrics systems will also be a core responsibility. You will also work with our product and engineering teams to build new statistics/ML features to extend the Touchpoint solution offerings

Responsibilities

  • Use your practical machine learning experience to develop sound approaches to contextual decision making, clustering, content targeting and optimization, ranking, prediction, and classification problems
  • Take full ownership of various experimental designs with the accompanying result analysis (A/B testing, logistical analysis/regression, clustering analysis)
  • Engage with various engineering groups to ensure proper development & monitoring of these systems.
  • Use machine learning to build models that can address areas such as customer profiling, user segmentation, and conversion rates.
  • This is a generalists position, but with growth opportunities to dive deeply as needed.

Requirements

  • 4+ years of industry or educating experience with experimentation, data science, analytics, etc.
  • Advanced degree in Statistics, Computer Science or a closely related field such as bio-informatics, economics or applied mathematics
  • Have set up, conducted, and explained various types of experimentation, sequential testing, data mining and progressive/adaptive designs
  • Experience with predictive analytics tools and machine learning techniques/algorithms Nice​ ​to​ ​haves
  • Experience in Bayesian modeling
  • Hands on experience with tools such as R, Python
  • Applied statistics or research experience in conjunction with enterprise scaling models

What​ ​Touchpoint​ ​Offers:

  • Flexible Paid Time Off
  • Generous Medical, Dental & Visions Benefits
  • Competitive salary and equity
  • Commuter Assistance

Full Stack Web Engineer

Your role as a web applications develop will be to create web and mobile presenting UIs and tools that empower internal and external users to manage, interact with, and intelligently run their businesses. You will work with our product and design team to build powerful interfaces for the various Touchpoint product offerings, mostly focused on web facing portals.

Responsibilities

  • Develop elegant web applications for our internal and external tools
  • Evaluate and correct website load time deficiencies and improve UI/UX experiences
  • Help provided tracking data to enable our analytics team to constantly improve our offerings
  • Work with a cross-functional team of designers product & account managers
  • Able, and enjoy picking up new programming languages and frameworks on the fly and help out where needed

Requirements

  • Mastery in PHP
  • Familiarity in JavaScript, jQuery, CSS and modern HTML construction
  • 5+ years experience relevant experience producing enterprise level UI frontend and server backends
  • Familiarity with asset pipelines, build tools, testing, continuous integration
  • Can easily navigate the quick moving, and changing environment of small but fast growing startup company.
  • Degree in Computer Science or equivalent technical background

Nice​ ​to​ ​haves

  • Experience building single-page web apps using modern frameworks, e.g. Ember.js, AngularJS, React, etc.
  • Experience developing mobile apps (iOS, Android, mobile web)

What​ ​Touchpoint​ ​Offers:

  • Flexible Paid Time Off
  • Generous Medical, Dental & Visions Benefits
  • Competitive salary and equity
  • Commuter Assistance