Scope and Consent
Collection of Information
Without information about you, we may not be able to provide you with the Services or the support you request. Accordingly, a range of information may be uploaded to or sent through our Services.
Our website and Services are not targeted or directed at children under the age of 13 and do not knowingly collect or store any personal information about children under the age of 13.
Information You Provide
We collect information you provide when you purchase or use a Touchpoint product or Services. We collect information you send or upload, including:
Identification information, such as your business name, email address, mailing address, phone number, and website; financial information, including bank account and payment card numbers.
We collect information you provide when you respond to our surveys or otherwise communicate with us.
Information We Collect from Your Use of our Services
We collect information about you when you use our Services, including:
Use of Information
We may use information about you to provide, maintain, and improve our Services, such as:
We may use information about you to improve, personalize and facilitate your use of our Services. For example, when you sign up for a Touchpoint account, we may associate certain information with your new account, such as information about other accounts you had or currently have with Touchpoint, and prior transactions you made using our Services. We also may use information about you to measure, customize, and enhance our Services, including the design, content, and functionality of our applications and websites, or to track and analyze trends and usage in connection with our Services.
We may use information about you to send you news and information, or to conduct surveys and collect feedback about our Services and to communicate with you about products and services offered by us and select partners, based on your communication preferences and applicable law. We also may contact you to resolve disputes, collect fees, and provide assistance for problems with our Services or your Touchpoint account.
We may use information about you:
We may use third-party service providers to process and store your information in the United States, Germany and other countries where we have servers.
Sharing of Information
We provide Buyers with the ability to receive e-receipts but do not sell or share Buyer contact information with any third parties. Furthermore we always honor Buyer’s data privacy preferences subject to the terms of this Privacy Agreement.
We may share information about you as follows:
With third parties to provide, maintain, and improve our Services, including service providers who access information about you to perform services on our behalf (e.g., fraud prevention and identity verification services).
If we believe that disclosure is reasonably necessary (i) to comply with any applicable law, regulation, legal process or governmental request (e.g., from tax authorities), (ii) to enforce or comply with the terms of our General Terms or other applicable agreements or policies, (iii) to protect our rights or property, or the security or integrity of our Services, (iv) to protect us, users of our Services or the public from harm or potentially prohibited or illegal activities, or (v) we also may share aggregated information with third parties that does not specifically identify you or any individual user of our Services.
You may access, change, or correct information about you by logging into your Touchpoint account or emailing a request to us using the contact details below, in which case we may need to verify your identity before granting access or otherwise changing or correcting your information.
Deactivating Your Account
If you wish to deactivate your Touchpoint account, you may do so by emailing us using the contact details provided below. Touchpoint generally retains information about you only as long as reasonably necessary to provide you the Services. However, even after you deactivate your Touchpoint account, we may retain archived copies of information about you and any transactions or Services in which you may have participated for a period of time that is consistent with applicable law, or as we believe is reasonably necessary to comply with applicable law, regulation, legal process, or governmental request, to prevent fraud, to collect fees owed, to resolve disputes, to address problems with our Services, to maintain consistency or integrity of data to operate Services, to assist with investigations, to enforce our General Terms or other applicable agreements or policies, or to take any other actions consistent with applicable law.
In order to provide certain mobile applications, we may require location information, so if you do not consent to collection of this information, then you cannot use our corresponding Services. You can stop our collection of location information at any time by changing the preferences on your mobile device. If you do so, some of our mobile applications will no longer function.
We try to make your experience with Touchpoint simple and meaningful. When you access or use the Services, our web server may send a cookie to your device. Certain cookies we use last only for the duration of your web or application session and expire when you close your browser or exit the application. Other cookies are used to remember you when you return to use the Services and, as such, will last longer.
Some of the cookies used in the Services are set by us, and others are set by third parties who deliver services on our behalf. Most web and mobile device browsers are set to automatically accept cookies by default. However, you can change your browser settings to prevent automatic acceptance of cookies, or to notify you each time a cookie is set. You also can learn more about cookies by visiting http://www.allaboutcookies.org, which includes additional useful information on cookies and how to block cookies on different types of browsers and mobile devices. Please note, however, that by blocking or deleting cookies used in the Services, you may not be able to take full advantage of the Services.
Do Not Track
You may opt out of receiving promotional messages from Touchpoint by following the instructions in those messages. If you decide to opt out, we may still send you non-promotional communications, such as e-receipts and messages about your account or our ongoing business relations.
Nevertheless, Touchpoint cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. In the event that any information in our possession or under our control is compromised as a result of a security breach, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps in accordance with applicable laws or regulations.
Touchpoint Restaurant Innovations, Inc.
200 Sheridan Ave #207
Palo Alto, CA 94306