The Revolution is Here: Simplify your Enterprise Restaurant Tech Stack

Achieve your Enterprise QSR Vision with OmniFusion™

Tech stack consolidation is top of mind for every Enterprise QSR, and no matter where you are in your tech stack journey, Touchpoint’s Enterprise OmniFusion™ platform has you covered.

Bring your all your ordering channels together under one roof and one management portal:  POS, Linebuster, Customer Facing Display, Kiosk, Online Ordering, Native App, 3rd Party Delivery, 1st Party Delivery,  OmniLoyalty™.

Or mix and match with other partners to meet your business needs - the choice is yours!

OmniFusion™ is unified suite of customer touchpoints managed though a single portal to supercharge your Enterprise

OmniFusion™ is OmniChannel Your Way

The Choice is Yours

Whether you’re looking to consolidate all your systems under one roof, or  prefer to keep certain third-party parters in place—like loyalty, online ordering, or mobile apps—Touchpoint integrates seamlessly to provide a supercharged experience.

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The Future of Enterprise Restaurant Technology is Streamlined & Powerful

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Whether you want to to upgrade to future-proof components, or say goodbye to the chaos of hassle of managing a complex tech stack, Touchpoint has you covered.

Touchpoint’s OmniFusion™ platform, has all the components you need for a full, native OmniChannel solution —and—is open and  flexible. Touchpoint's APIs enable connections to the  best of your existing partners.

Now is the time to lead your operations into the future with the trusted solution that consolidates, unifies, and elevates your tech stack—empowering your brand every step of the way.

OmniFusion™ is Omni Channel that is right for you

Choose the perfect blend of native ordering channels, seamless loyalty, operations and reporting to deliver unparalleled guest experiences, all managed in a single portal.

Add Partners via our API's to get everything you need.

OmniFusion™ Integrated Product Suite

🚀  Operations Suite

  • Counter POS (Point of Sale)
  • LineBusting (Drive Thru and Mobile POS)
  • Kiosk with with Omni Loyalty™
  • Enterprise KDS System
  • Customer Facing Display
  • Order Ready Board
  • Payment Processing across channels
  • Gift Cards with OmniLoyalty™
  • Desktop & Mobile Ordering
  • Branded Mobile App
  • Real Time API
  • 3PD - Doordash, Uber & 1PD
  • Own your Data - Private Data Warehouse with CRM, CDP

🎯 Marketing Suite

  • OmniLoyalty™ with 80% Guest Participation even on POS
  • 1:1 Personalized Messaging
  • Marketing Automations
  • Targeting & Segmentation
  • Data Driven Marketing
  • Data enrichment and targeting

💰 Executive Suite

  • Finance
  • Reporting
  • Predictive AI
  • Corporate Dashboard
  • Own your Data - Private Data Warehouse and PowerBI integration

🛜 IT Suite

  • Location Management - 100’s to 1000’s of locations
  • Fully Managed Network
  • 5x Redundancy
  • Local Cloud Server
  • Windows, Android, iOS
  • PCI & Security

🤝 Selected Partners and Integrations

  • R365
  • Crunchtime
  • Microtouch
  • Shogo
  • ADP
  • AMAZON AWS
  • PoweBI

Re-use your existing hardware to save even more

Let’s talk and see if Touchpoint can be a software upgrade for you

Reduce Vendors, Reduce Costs

It’s simple math.  Restaurants are under financial pressure with labor and food costs higher than ever.  Streamlining your tech stack by adopting an OmniFusion™ solution saves costs every month, while increasing sales for a positive ROI.

Flexibility is Mastery

Over the past 10 years, we've meticulously built and refined this platform, incorporating a powerful combination of the best QSR features.

And if you prefer to connect an existing Loyalty or Online or App to Touchpoint that's no problem — our platform is highly flexible and in many cases we can supercharge the capabilities. Let's dive into your specific requirements. We've got you covered.

Total Control, Total Simplicity

Your guests expect seamless experiences, everywhere, and your system should be just as easy to manage.  Launching LTOs and discounts across every channel should take minutes, not hours or days.   Let us help you achieve a simple, powerful tech consolidation win.

OmniLoyalty™ across all channels

Is is ironic (or tragic!) that your in-person ordering experience is the least personalized of all channels? Why doesn’t your POS recognize  the customer’s history or favorites when they’re standing right in front of you? Let us show you the power of in-store personalization on the POS, even if you already have another Loyalty provider.

Ask us for Transition Plans

Enjoy the easiest upgrade ever, thanks to eliminating friction points

Scaled for Enterprise

Our team has a history of scaling in the data center. Let us show you a new generation of management for enterprise POS and OmniChannel that is powerful, flexible and easy to use.

Proven, Enterprise Scale, Robust Management and Reliability

Enterprise-grade doesn’t have to mean hard to use. OmniFusion™ is engineered to handle global operations with robust reliability and unparalleled ease. Tested. Trusted. Transformational.

5X Redundancy and 99.95% uptime

With five layers of redundancy OmniFusion™ ensures your brand’s operations never miss a beat. Ensure. Enhance.  Excel.

No Heavy Lifting

The days of grueling tech implementation are over. With our frictionless onboarding and intuitive interfaces, we do the heavy lifting for you. You focus on your vision; we’ll handle the rest. Simplify. Streamline. Succeed.

Proven at Scale, Built for Impact

Our team pioneered core technology now trusted by virtually every data center worldwide, giving us unmatched expertise in large-scale operations and high reliability.

We've architected the OmniFusion™ platform to serve every restaurant brand globally while personalizing every transaction for every guest.

With billions of sales processed over the past 10 years, and millions of guests relying on Touchpoint, your brand is in expert hands. Achieve. Assure. Accelerate.

Can OmniFusion™ be easier than replacing your POS?

When your solution needs to have "one throat to choke", and "just work", you'll find OmniFusion™ to be surprisingly easy.

Every customer-facing touchpoint works together seamlessly from Day One. Its streamlined capabilities become your superpower — quick to set up, and effortlessly operational across all channels. Your data is housed in a powerful data warehouse, ensuring your business runs smoothly without disruption.

This isn’t just an upgrade; it’s the easiest transition you’ll ever make — because the friction points have been eliminated.

Even our API's are robust and easy, with tech teams remarking that "this is the easiest integration we've ever done." 

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OmniLoyalty™
Seamless Personalization Across Every Channel

Exceptional customer experiences aren’t optional—they’re essential. OmniLoyalty™ ensures every interaction is effortlessly seamless, personalized, and memorable. Delight your guests and watch sales soar to new heights.

OmniLoyalty™ can also interface with existing providers via API's for supercharged in-store and online experiences.  

Elevating Digital Experiences with Seamless Personalization Across Every Channel

From In-Store POS to Drive-Thru, App, Kiosk, and Online Ordering — Personalization Everywhere, because  It Matters.

Industry-Leading Loyalty Participation That Drives Tangible Results

With an average 80% participation rate — well above the industry average of 15% — our member program demonstrates that higher engagement fosters stronger connections and delivers substantial business results.

Beyond Discounts: A Loyalty Program That Truly Understands Your Guests

Recent orders, favorite items across all channels, guest feedback, allergies, personalized notes, and more — all in one place.

The Single Source of Truth for Every Customer: The Golden Record

Harness the power of a unified customer profile to deliver seamless, personalized experiences at every interaction.

Own the Data
Control your Destiny

Data is the lifeblood of your business. We’ve expanded our technology to seamless include all the member data and the transactional data as data you own.

Every interaction, across all channels — whether from members or non-members — is captured and organized in a centralized data warehouse. You can easily extract actionable insights or sync the data to your own data lake.

And best of all, you own it forever.

Integrated Data Solution to Drive Actions

Imagine every transaction, every interaction, and every customer seamlessly unified within a high-performance data warehouse. With 80-90% of all orders connected to loyalty members,  you'll gain an unparalleled understanding of their behavior and store dynamics. Then, predict their next move, deliver hyper-personalized 1:1 offers, and transform insights into meaningful actions. Data is the foundation for smarter decision-making, precision marketing, and unstoppable growth.

Smarter Data. Better Decisions. Bigger Revenue

Unify every interaction from every channel into a single, high-performance system. Gain unprecedented visibility into your customers’ behavior, predict what they’ll want next, and deliver marketing campaigns that turn insights into revenue and loyalty into lifelong customers.

Turn Data Into Predictable Growth

With the OmniFusion™'s advanced data integration, you can connect nearly every transaction to known loyalty members. Gain an unmatched, crystal-clear view of customer behavior across every channel and touchpoint. Then, harness that power to deliver personalized offers and marketing campaigns that drive exceptional results.

Yes, you can do this!

Reduce Costs and Increase Sales: The Ultimate Win-Win

Why choose between saving money and making money when you can have both? OmniFusion™ optimizes every aspect of your business to reduce costs while driving revenue growth.

Efficiency meets profitability in perfect harmony.

Your business deserves more than just technology—it deserves a partner that propels you into the future. Let us help you simplify, innovate, and grow like never before. The future isn’t waiting—why should you?

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