The Revolution is Here: Simplify your Enterprise Restaurant Tech Stack
Achieve your Vision with Unified OmniChannel
OmniFusion™ is unified suite of customer touchpoints managed though a single portal to supercharge your Enterprise
Get More Pay Less
Boost Your Bottom Line
Consolidating vendors cuts monthly costs, while OmniFusion™ elevates functionality and delivers superior guest experiences.
Seamless Omni Loyalty
It’s seamless, personalized guest experiences across every channel —including POS— that strengthen customer connections, drives growth and increases AUVs.
Simplify and Grow
Simplicity fuels success
The Future of Enterprise Restaurant Technology is Simple & Powerful
Book a DemoFinally, say goodbye to the chaos of juggling multiple vendors, the frustration of endless workarounds, and the hassle of managing a complex tech stack.
With Touchpoint’s OmniFusion™ platform, break free from the cycle of delays and excuses, getting exactly what you need—fast—so you can focus on what truly matters: achieving your enterprise restaurant vision.
Now is the time to lead your operations into the future with the trusted solution that consolidates, unifies, and elevates your tech stack—empowering your brand every step of the way.
OmniFusion™ is Unified Omni Channel
The perfect blend of native ordering channels, seamless loyalty, operations and reporting to deliver unparalleled guest experiences, all managed in a single portal.
🚀 Operations Suite
- Counter POS (Point of Sale)
- LineBusting (Drive Thru and Mobile POS)
- Kiosk with with Omni Loyalty™
- Enterprise KDS System
- Customer Facing Display
- Order Ready Board
- Payment Processing across channels
- Gift Cards with OmniLoyalty™
- Desktop & Mobile Ordering
- Branded Mobile App
- Real Time API
- 3PD - Doordash, Uber & 1PD
- Own your Data - Private Data Warehouse with CRM, CDP
🎯 Marketing Suite
- OmniLoyalty™ with 80% Guest Participation even on POS
- 1:1 Personalized Messaging
- Marketing Automations
- Targeting & Segmentation
- Data Driven Marketing
- Data enrichment and targeting
💰 Executive Suite
- Finance
- Reporting
- Predictive AI
- Corporate Dashboard
- Own your Data - Private Data Warehouse and PowerBI integration
🛜 IT Suite
- Location Management - 100’s to 1000’s of locations
- Fully Managed Network
- 5x Redundancy
- Local Cloud Server
- Windows, Android, iOS
- PCI & Security
🤝 Selected Partners and Integrations
- R365
- Crunchtime
- Microtouch
- Shogo
- ADP
- AMAZON AWS
- PoweBI
Re-use your existing hardware to save even more
Let’s talk and see if Touchpoint can be a software upgrade for you
Reduce Vendors, Reduce Costs
Flexibility is Mastery
But if your needs are unique, that's no problem — our platform is highly flexible an we can develop the custom features that make you stand out. Let's dive into you specific requirements. We've got you covered.
Total Control, Total Simplicity
OmniLoyalty™ across all channels
Let us change that.
Ask us for Transition Plans
Enjoy the easiest upgrade ever, thanks to eliminating friction points
Scaled for Enterprise
flexibility, reliability, security and robustness in the Industry.
Proven, Enterprise Scale, Robust Management and Reliability
Enterprise-grade doesn’t have to mean hard to use. OmniFusion™ is engineered to handle global operations with robust reliability and unparalleled ease. Tested. Trusted. Transformational.
5X Redundancy and 99.95% uptime
With five layers of redundancy OmniFusion™ ensures your brand’s operations never miss a beat. Ensure. Enhance. Excel.
No Heavy Lifting
The days of grueling tech implementation are over. With our frictionless onboarding and intuitive interfaces, we do the heavy lifting for you. You focus on your vision; we’ll handle the rest. Simplify. Streamline. Succeed.
Proven at Scale, Built for Impact
Our team pioneered core technology now trusted by virtually every data center worldwide, giving us unmatched expertise in large-scale operations and high reliability.
We've architected the OmniFusion™ platform to serve every restaurant brand globally while personalizing every transaction for every guest.
With billions of sales processed over the past 10 years, and millions of guests relying on Touchpoint, your brand is in expert hands. Achieve. Assure. Accelerate.
Deploy Omni Fusion™: why it's easier than replacing your POS
Let’s face it: replacing a POS has always been a nightmare. The system itself can be challenging, but it’s the integrations that become the Achilles' heel, making the process slow, painful, and riddled with setbacks.
We've all been through the chaos of multi-vendor systems that just don't play well together! And unfulfilled promises at go-live, APIs that mysteriously "change," and endless delays followed by finger-pointing and workarounds. That’s the old way.
With OmniFusion™, those frustrations are behind you. Every customer-facing touchpoint works together seamlessly from Day One. Its streamlined capabilities become your superpower — quick to set up, and effortlessly operational across all channels. Your data is housed in a powerful data warehouse, ensuring your business runs smoothly without disruption.
This isn’t just an upgrade; it’s the easiest transition you’ll ever make — because the friction points have been eliminated.
Need more support? Our White Glove Professional Services provide tailored assistance, handling daily management and ongoing support so you can focus on what matters — your core business.
OmniLoyalty™
Seamless Personalization Across Every Channel
Exceptional customer experiences aren’t optional—they’re essential. OmniLoyalty™ ensures every interaction is effortlessly seamless, personalized, and memorable. Delight your guests and watch sales soar to new heights.
Elevating Digital Experiences with Seamless Personalization Across Every Channel
Industry-Leading Loyalty Participation That Drives Tangible Results
Beyond Discounts: A Loyalty Program That Truly Understands Your Guests
The Single Source of Truth for Every Customer: The Golden Record
Own the Data
Control your Destiny
Data is the lifeblood of your business. We’ve expanded our technology to seamless include all the member data and the transactional data as data you own.
Every interaction, across all channels — whether from members or non-members — is captured and organized in a centralized data warehouse. You can easily extract actionable insights or sync the data to your own data lake.
And best of all, you own it forever.
The Industry's Most Comprehensive Data Solution
Imagine every transaction, every interaction, and every customer seamlessly unified within a high-performance data warehouse. With 80-90% of all orders connected to loyalty members you'll gain an unparalleled understanding of their behavior and store dynamics. Then, predict their next move, deliver hyper-personalized 1:1 offers, and transform insights into meaningful actions. Data is the foundation for smarter decision-making, precision marketing, and unstoppable growth.
Smarter Data. Better Decisions. Bigger Revenue
Unify every interaction from every channel into a single, high-performance system. Gain unprecedented visibility into your customers’ behavior, predict what they’ll want next, and deliver marketing campaigns that turn insights into revenue and loyalty into lifelong customers.
Turn Data Into Predictable Growth
With the industry’s most advanced data integration, you can connect nearly every transaction to known loyalty members. Gain an unmatched, crystal-clear view of customer behavior across every channel and touchpoint. Then, harness that power to deliver personalized offers and marketing campaigns that drive exceptional results.
Yes, you can do this!
Reduce Costs and Increase Sales: The Ultimate Win-Win
Efficiency meets profitability in perfect harmony.
